Charter Payment & Cancellation Policy

Payment Options:

  • Charges may be paid for by direct deposit, credit card (Master Card , Visa or AMEX) or by company cheque.
  • Boat rental fee is due at time of reservation.
  • We require your credit card information as a guarantee for pending charges at time of reservation.
  • All final balances including catering and bar will be charged to your credit card on file the day of the charter unless otherwise agreed upon.

Cancellation Policy:

  • $250 administration charge for less than 4 weeks notice
  • 50% of the charter price will be charged for less than 2 weeks notice.  This is for all charters which includes, but is not limited to, diving, parasailing, kayaking, biking, water toys, etc
  • 100% of the charter price will be charged for less than 72 hours notice.  This also includes (but is not limited to) all catering/food and specially ordered alcohol
  • $100 rescheduling fee on any confirmed bookings; payment will be transferred to the rescheduled charter

*Confirmed group bookings cancelled due to weather, acts of God, or circumstances beyond Fantasea Bermuda Ltd’s control, will be rescheduled or are subject to a full refund less the $250 administration charge

* Cancellation policy may not apply to group bookings.

 Additional Charges:

*all base rates include boat and crew

  • Charters 4 hours and under which extend 2 hours either side of mid-day
  • Concierge, dispatcher, instructors, waiters, cooks, etc
  • East End pick up and return
  • Public holiday fee
  • Transportation to and from departure location (pricing dependent on location)
  • Water sports equipment
  • Specialty items (decorations, cakes, food, specialty bar, etc)
  • 10% service charge will be added for any agency group bookings